CIO: Experts are the people who do the real work

Written by Alistair Gordon 05 Jul 2022

While organisations make very significant investments in identifying and developing team leaders, such investments are not always the best way to nurture expertise, according to Mark Smith, CIO of Aon.

In this interview, he describes how Expertship development has helped insurance giant Aon navigate the pandemic, and has convinced the organisation to recognise “the importance of and the value of the expert.”

Republished with permission of Digital Nation Australia.

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